- 24-Hour Free Cancellation:
- Customers can cancel their booking up to 24 hours before the scheduled pickup time without any cancellation charges. This provides flexibility and peace of mind.
- Partial Refunds:
- For cancellations made between 12 to 24 hours before the scheduled pickup, customers will receive a 70% refund. This policy ensures that customers still get a significant portion of their payment back if plans change unexpectedly.
- Easy Cancellation Process:
- Customers can cancel their bookings easily through our website, or customer support. This hassle-free process ensures convenience and satisfaction.
- Credit for Future Rides:
- In case of cancellations made within 12 hours of the scheduled pickup, customers will receive a credit voucher worth 50% of the booking amount for future rides with Tripi Cabs. This ensures that their money is not entirely lost and can be used later.
- No Hidden Charges:
- Our cancellation policy is transparent with no hidden charges, ensuring trust and clarity for our customers.
Special Circumstances
- Emergency Situations:
- In case of verifiable emergencies (e.g., medical emergencies, natural disasters), Tripi Cabs may waive cancellation fees entirely, ensuring customer goodwill and trust.
- Peak Season and High-Demand Days:
- During peak seasons or high-demand days, cancellations made within 24 hours of the scheduled pickup may incur higher cancellation charges to account for potential revenue loss and high demand management.
Contact Us
For any queries or assistance with cancellations, customers can contact our 24/7 customer support team via phone, email, or Whatsapp chat (+91-99294202). We are here to help and ensure a smooth and satisfactory experience with Tripi Cabs.
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